Executive Director

Executive Director

June 21, 2023

Emerald Communities is seeking a passionate Executive Director to lead Heron’s Key, our senior living community, in Gig Harbor, WA!

The Executive Director oversees and ensures management, planning, organization, leadership, motivation, evaluation, and control in all operating departments, functions, and activities of the organization.

Heron’s Key, operated by Emerald Communities, is a not-for-profit Life Plan Community situated on 18 acres in the Harbor Hill neighborhood of Gig Harbor, Washington. We are dedicated to providing our residents the best senior living experience in the Puget Sound area and offer a full continuum of care from independent living to assisted living and skilled nursing. This position will report to the Vice President of Operations at Emerald Communities.


We offer:
100% paid medical, dental and vision, employer paid life insurance and AD&D for employees working 30+ hours/week (Option to buy-up if desired). In addition, we offer a Flexible Spending account for medical and childcare reimbursements with a $500.00 rollover feature (No Rollover on childcare) AND the option to purchase Long Term disability insurance. Eligibility begins the first of the month following 30 days of employment. Employees are able to enroll in our company’s 403(B) plan (Eligibility on 403b – 20+ hours per week) – We match 50 cents for every dollar saved up to 10% of your annual salary. Matching begins the first of the quarter following 1 year of employment. Full-time employees are eligible to accrue up to 16 paid time off days, 6 paid holidays and 3 personal days. Pro-rated paid time off is available to part-time employees.

In Addition, we offer:
Employee Discount Program
Free Parking
Free meal
Beautiful walking paths around the community

Primary Responsibilities:

Oversees the daily operations of Heron’s Key operations to ensure that all functions are conducted in accordance with the corporate philosophy and mission.
Develops short and long-range operational & strategic goals and plans to improve internal operations.
Ensures organization operates within established and approved budgets.
Prepares annual departmental budgets to provide appropriate level of care and establish financial goals.
Assists Heron’s Key leaders in the development and implementation of new programs and policies.
Manages the functional directors and community staff and provides succession plan for key management team members.
Conducts an ongoing review of organizational structure and staffing requirements and implements changes within the limits of the budget.
Properly represents and appropriately advocates the concerns and interests of the residents, management staff and employees.
Monitors and reacts to improve resident satisfaction.
Works with the leadership team to drive employee engagement.
Nurtures a strong, positive relationship with the Residents’ Association and Residents’ Council.
Responds to internal and external communication timely and appropriately utilizing customer service approach.
Develops & implements departmental policies & procedures.
Supports employee Safety programs and initiatives.


Bachelor degree with emphasis on health care administration, gerontology, management or related areas preferred.
Nursing Home Administrator (NHA) license required or actively obtaining.
Minimum five years’ experience in retirement center administration required.
Thorough understanding of federal, state & local laws and rules affecting the organization.
Proven skills in planning, organization and delegation and finance required.
Proven skills in effective oral and written communication with Board, residents, families, and staff.
Able to mentor, coach, guide, and lead staff members. Demonstrated ability to drive employee engagement.
Understand and use short range and strategic planning skills.
Good judgment. Able to make sensible decisions.
Professional demeanor tactful, responsive to the Board, resident and staff concerns, flexible.
Active participation and leadership role in LeadingAge and LeadingAge of Washington.

Emerald Communities is an equal opportunity employer .All employees must pass a criminal background check and other pre-employment requirements. We are an E-Verify employer.

We’re prioritizing safety for our employees and residents, their families and our communities by requiring the COVID-19 vaccination for all employees.

Company Info

Company Name
Emerald Communities

Company URL

Contact Name
Ashley Horsefield


(206) 291-7154


4340 Borgen Blvd
Gig Harbor, WA 98332