Admissions Coordinator – ALU & Independent Living

May 23, 2019

TLRC is hiring an Admissions Coordinator for our Independent Living and Assisted Living Residences!

Summary of Position:
Coordinates the placement of new and transferring residents to TLH Apartments and Six-Plex Retirement Community. Assists with the marketing and advertising functions of the Community Relations Department.

Duties and Responsibilities include the following. Other duties may be assigned.

• Creates and maintains an environment that translates the mission of TLRC into actions that are conducive to the maximum well-being of the residents served.
• Assures that department services are of appropriate quality and are consistent with TLRC philosophical principles.
• Facilitates coordination among all departments & divisions of TLRC in delivery of services.
• Ensures consistent action is taken by all employees, volunteers and visitors to comply with HIPAA security/privacy regulations regarding confidential patient records and information.
• Coordinates and assists with all move-ins, move-outs, and transfer between apartment and six-plex units.
• Responds to inquiry calls, emails and referrals and mails information.
• Conducts tours of apartments and six-plex facilities.
• Maintains accurate housing records on census and oversees new resident forms.
• Explains and clarifies forms and contracts, as needed.
• Maintains and updates files system for tax-exempt reporting.
• Initiates and maintains waiting list and follow-up phone calls.
• Maintains positive relationships with residents and families, visitors, and all other public contacts.
• Oversees copying, collating and dissemination of all Housing marketing information.
• Assists with advertising content related to housing marketing material.
• Participates in Client/Community Relations through Church affiliations, TLRC events and public events.
• Meets with current and prospective residents and their families, as needed.

Education / Experience
• Admissions experience highly preferred
• Three or more years related experience in marketing/advertising/PR fields preferred
• General office management background preferred
• Basic computer skills required
• High school diploma or general education degree (GED) required

The reasons to work at Tacoma Lutheran Retirement Community are many!
• Paid Time Off that begins accumulating as soon as you begin work
• Medical, Dental and Vision plans
• a 403B retirement plan
• and many others

We look forward to hearing from you!