On August 19, 2024 HUD made appeals guidance available for its NSPIRE housing inspection protocol. According to HUD, the agency has received feedback that Public Housing Authorities (PHAs) and Property Owners/Agents (POAs) have been experiencing issues when submitting appeals in the NSPIRE IT system.  

To address this, HUD has made Technical Review Guidance available that summarizes the basis for technical review along with instructions for how to submit an appeal. If a Property Owner/Agent believes that a property’s inspection results and score should be reviewed due to verifiable reasons, they may request a technical review. They should submit the request electronically through the NSPIRE system within 45 calendar days following the day HUD provides the inspection report. A request for a technical review must be accompanied by evidence supporting the claim.  

HUD recommends seeking a technical review only if the correction will result in a significant improvement in the property’s overall score, such as an increase to 60 or above or a change in the inspection frequency. Housing providers can email HUD at NSPIRE@hud.gov, or call the Technical Assistance Center (TAC) at 1-888-245-4860, with any questions.