Home and Community Services (HCS) is resuming in person client visits for long-term care Medicaid assessment and care planning beginning July 12, 2021. The process will be a hybrid using onsite and remote methods in order to reduce the time spent in-person to what is necessary to support these core functions.

To help reduce HCS case management time in your setting, if you have electronic medical records or the ability to securely email records, please continue to provide HCS staff remote access to these records upon notification that an assessment has started. You should also prepare a room or other adequate space for HCS staff to use during the assessment appointment.
HCS staff are screened by self-attestation prior to conducting an in-person case management appointment. You may ask the COVID screening questions that you normally ask employees and others who enter your facility or home. HCS staff will contact you before arriving to verify if there is any suspected or known COVID in the setting. In the event that COVID is positive or suspected they will reschedule the in-person assessment for a later date or work with you and the client to complete remotely
if delaying will negatively impact client access to Medicaid services. HCS staff will wear all appropriate PPE, follow facility safety requirements and all Centers for Disease Control and Prevention (CDC) guidance for infection prevention. The HCS case manager will work with you on ways to minimize contact and limit exposure as much as possible during the appointment.

Full letter

Questions?

Contact:

Alyssa Odegaard- Vice President, Public Policy 

c: 206.948.2279