King County skilled nursing and assisted living providers are urged to participate in this important, complimentary webinar to prompt King County providers and EMS staff to work together to mitigate unwarranted use of emergency services through excellent communication, education, and established utilization strategies. During this session, presenters will: 

• Provide data regarding the use of 911/EMS services by area long term care facilities.
• Help providers and EMS personnel understand the challenges in ensuring appropriate use of emergency services.
• Help providers distinguish between resident emergencies and nonemergent events.
• Discuss regulatory and practical considerations for long term care staff and EMS providers in best serving residents.
• Identify potential solutions to decrease nonemergent 911 calls.
• Explore possible future steps based on continued nonemergent calls.

Please plan to join representatives from WHCA, LeadingAge Washington, the King County EMS, and DSHS Residential Care Services for this important session designed to ensure skilled nursing and assisted living providers and employees use 911 services appropriately.

March 29th at 10:00 a.m. –  Please Register here

Questions? 

Contact: 

Laura Hofmann, MSN, RN – Director of Clinical and Nursing Facility Regulatory Services
c: 425-231-4804