Nursing Home Administrator (NHA)

June 5, 2025

The Health Services Administrator (LNHA) is a key member of the Emerald Height’s senior leadership team and is responsible for the coordination and provision of high-quality resident care throughout the Emerald Heights campus; Independent Living, Skilled Nursing, Assisted Living, and Memory Care. We host 16 memory care beds, 54 assisted living beds and 61 skilled nursing beds. It is an exciting time to join a great team as our Administrator. We are opening a new Assisted Living building, consisting of 54 1-bedroom units, an upscale dining venue, a salon, living and activity common spaces, and other amenities beginning in August, and we will then plan for the renovation of our skilled nursing and memory care. Joining our team now will give you the chance to be a part of this excitement, significantly impacting the design and programming within the space, and ultimately improve the aging experience for an active and engaged senior population.

Using a continuous quality improvement approach, the Administrator will ensure compliance with Emerald Height’s values, code of conduct, policies and procedures as well as all applicable federal, state, and local laws and regulations. You’ll be joining a team of dedicated and compassionate care givers, focused on meeting our high standards of care, and joining an organization continually investing in itself and its people. Come be a part of something great!

Location:
10901 176th Cir NE, Redmond, WA 98052

Pay Scale:
$150,000.00 – $190,000.00
(Also eligible for bonus)

Essential Functions:
• Provide daily oversight and support to Nursing, Social Services, and health center departments.
• Work in collaboration with all departments to ensure residents are provided with exceptional care and services promoting independence and choice.
• Ensure all federal, state, and local regulations for skilled nursing and boarding home are consistently followed.
• Coordinate and facilitate a continuous quality improvement program incorporating all disciplines.
• Develop and implement an ongoing program to test performance against QIS standards and regulations.
• Primary liaison for therapy contract ensuring clinical, regulatory, and financial expectations are met.
• Primary liaison for Medical Director ensuring clinical and regulatory expectations are met.
• Primary liaison for surveyors or inspections made by authorized government agencies as requested.
• Prepare, monitor, and document plan of correction and subsequent actions taken to correct deficiencies and mitigate future occurrences.
• Facilitate and maintain proper documentation supporting the construction review process for all proposed modifications in skilled nursing and assisted living.
• Maintain contracts or similar documents with all outside providers of healthcare and other services in accordance with policy.
• Develop and manage internal and external marketing strategies for Corwin Center, FirView Assisted Living, and outpatient therapy including maintenance of relationships with local hospitals.
• Provide leadership to the Transition team to ensure a smooth, positive experience for residents and families.
• Monitor financial performance, identify areas for improvement, and implement strategies to operate at or below approved budget.
• Provide leadership and oversight of the electronic health records and other technologies in supported areas of responsibility.
• Serve as organization’s Privacy Officer. Shall oversee all ongoing activities related to the development, implementation, and maintenance of the organization’s privacy policies in accordance with applicable federal and state laws.
• Keep organization’s Risk Manager & Executive Director aware of all potential and threatened exposures.
• Assists with special projects as required by Executive Director.

Essential Duties as a Manager:
• Completes annual staff performance appraisal forms, directly or through subordinates; delivers to Human Resources by due date. Meets with staff members on an ongoing and continual basis to review performance and provide feedback, guidance and instruction needed.
• Selects candidates, trains, assigns and supervises staff, directly or through subordinates.
• Ongoing evaluation of performance of staff, initiates disciplinary action and consults with Human Resources regarding employee issues.
• Plans for and recommends space, staffing, training and equipment needed to meet resident needs and /or to provide other services. Needs are demonstrated by budget, goals and objectives, reports and other departmental records.
• Prepares annual budget to provide appropriate level of care and establish financial goals. Justifies assumptions used in compilation.
• Participates in applicable committees and meetings as required.
• Completes required in-services.
• Responds to internal and external communication timely and appropriately utilizing customer service approach.
• Promotes a teamwork mentality throughout all aspects of position.
• Communication and support of campus wide initiatives and goals to staff level to ensure all employees are aware of the organization’s overall goals and objectives.
• Develops & implements departmental policies & procedures.

Required Knowledge, Skills and Experience:
• Active & unencumbered Nursing Home Administrators license.
• Completion of the Washington State DSHS Assisted Living Administrator Training within 90 days of employment. https://www.dshs.wa.gov/altsa/training/dshs-assisted-living-facility-administrator-online-training
• Must read, speak & write English
• Experience in planning, organizing and implementing processes
• Effective communication skills, both verbal and written
• Excellent analytical skills
• Knowledge of Microsoft Office software
• Empathy and sensitivity to older adults needs
• Understanding of Federal and State Regulations

Preferred Knowledge, Skills and Experience:
• Experience in a Life Plan Community
• Experience in an Assisted Living or Memory Care environment
• Two years’ experience as an administrator in skilled nursing

All Emerald Heights employees must pass a criminal background check and other pre-employment requirements. We are an E-Verify employer.

Emerald Heights is an equal opportunity employer.

Please reach out to our Corporate Recruiter, Ashley Horsefield if interested.

Ashleyh@emeraldcommunities.com