Health Services Coordinator

Health Services Coordinator

January 31, 2019

The Health Services Coordinator assists the Wellness Manager in ensuring that residents receive high quality personal and health services identified in their negotiated service plans; addressing resident issues and concerns regarding personal care; updating annually personal care portion of resident assessment/negotiated service plan for each resident; updating personal care services as needed; assisting with health monitoring and medication assistance program; providing guidance to resident assistants as needed to ensure smooth work flow operations and high quality resident care; and providing resident assistant training as needed.

Essential Duties: Include the following; other duties may be assigned depending upon project, client or workflow needs.

  • Addresses resident issues/concerns regarding personal and health care services by investigating problems and identifying solutions with resident and staff.
  • Updates weekly resident task list, personal care portion of resident negotiated service plan, and resident flow record as needed.
  • Communicates changes in personal care plan to resident assistants and Wellness Manager.
  • Coordinates personal and health care with Wellness Manager to ensure high quality of resident care.
  • Annually updates personal care portion of resident assessment/negotiated service plan in a timely manner.
  • Participates in resident care conferences.
  • Assists in staff training related to medication assistance, personal care services, and blood glucose testing.
  • Assists the nurse to promote clients and resident independence by educating about their disease process, diet, and procedures for health monitoring.
  • Provides specific care direction for Resident Assistants in observing the residents’ and clients’ condition.
  • Provides medication assistance to residents as needed.
  • Coordinates resident medical appointments.
  • Documents residents’ changes of condition, attendance at medical appointments.
  • Contributes to team effort and organizational goals through respectful communication, great customer service, and staying involved in organizational changes.
  • Meets all agency and state training requirements and enhances own professional knowledge through continuing education offerings.
  • Adheres to agency organizational values, standards, policies and procedures.

Required Education/Training/Experience or Special Skills:


  • Team player and good interpersonal and communication skills
  • Ability to provide services in multi-cultural setting
  • Bilingual ability in Asian languages desirable
  • Has experience working with dementia population
  • Has professional experience with health related teaching

Knowledge, Skills, and Abilities

  • Knowledge of health care systems
  • Ability to communicate with dementia clients/residents
  • Demonstrated experience in health related teaching
  • Team player and good interpersonal and communication skills

Physical Demands/Working Conditions:

To perform these duties, the employee is required to stand, walk, in occasion perform a one-person transfer, and sit and use a keyboard.

Education & Experience: Any combination of experience and training that would likely provide the required knowledge, skills and abilities will be considered.

  • Two years or more of post-secondary (college) education plus technical training in related field.

Licenses or Certificates:

  • Completed Fundamental of Care
  • First Aid/CPR
  • Food Handler permits

Physical Demands / Working Conditions:The physical demands here are representative of those that must be met by an employee in a business office environment to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Work is performed in an office environment with a low noise volume. While performing the duties of this job, the employee is frequently required to read, speak, stand, walk, sit and use a computer keyboard and monitor.
  • Employee is required to be able to perform one-person transfer.


Company Info

Company Name
SCIDpda Seattle Chinese International District Preservation and Development Authority

Company URL

Contact Name
Misty Locken



409 Maynard Ave S, Ste. P-2
Seattle, WA 98104